Guest Directory

Our signature suites - The Mountaineer, King and Queen Explorer Suites include a cozy fireplace.

To operate the fireplace;

• stand in front of the fireplace
• on the left-hand side, there is a switch panel on the wall
• turn the switch to on/off

Daily housekeeping service is not provided and limited service is available upon request. Please call the front desk before 1 pm and let us know when your suite will be vacant.

Our housekeeping team is happy to bring you additional towels, blankets, or amenities upon request. Come by and visit the front desk or call 1.403.522.3844 to reach the front desk.

Longer stays: Upon request service is available for guests staying more than 3 nights and includes a clean and tidy of your suite, replenishing of consumable amenities like coffee, soap, paper products. We will vacuum, wash floors as needed, and remove all garbage and recycling. Please put any used towels that are ready to be replaced in the bathtub or on the floor in the bathroom. Any towels that are not ready to be replaced, please hang up.

In the age of technology today, the Mountaineer Lodge does not have telephones in the rooms and suites.

Text Us - 1.825.602.5240
Call Us - 1.403.522.3844

The Mountaineer Lodge is a smoke-free property. Smoking or vaping is not permitted o the property or in your room, including the balcony walkways.

Smoking is permitted in the parking lot area away from entrance doors. Guests who do not comply with these policies and choose to smoke in the room are subject to a charge starting at $250.

The television is operated by remote control.

A full list of channel options is available on a card in your room.

High-Speed Fibre Optic Wifi

The Mountaineer Lodge offers complimentary fiber-optic wifi for its guests.
The Wifi password is Mountain123

Full Dine-In Breakfast Buffet available in the Breakfast Room starting April 19, 2022

You are welcome to stay and eat at one of the many tables in the Breakfast Room. It is is in the lower level of the Timber Building across the parking lot from the Main Lodge Building where the Front Desk is located. Please ask the Guest Services team if you need directions.

Adorning the walls of the Breakfast Room are hand-painted murals of the European mountainside.

Current Breakfast Hours:
Daily from 7:00 am to 10:00 am

*Breakfast is included in all hotel reservations. Hours are subject to change without notice.

Deluxe Continental Breakfast Menu

The Front Desk, located in the main building, is open 24 hours daily. We are here to help you with activity planning, directions, dining and sightseeing recommendations, the weather - you name it and we'll do our best to get you the answers and help out.

The Lobby area by the Front Desk. Here you will find a relaxing atmosphere to read a book or read up on the area activities. A computer station with a desk and chair provide free Internet for staying in touch with loved ones or consulting your Lake Louise vacation itinerary. Coffee is served in this space free of charge (May not be available during Covid-19 operations).

The hot tubs are the perfect spot for an apres-adventure soak.
They are open from 10 am to 10 pm daily and are subject to maintenance and cleaning closures.

Note: Guests are required to book a shared time slot that is limited to 25-minutes for same-day use. Availability is on a first-come, first-served basis to the maximum capacity of 10 people in the hot tub area.

The hotel does not guarantee the use of the hot tub amenity as part of your reservation. Our guest and staff safety is paramount to us. The hotel reserves the right to modify the hotel hot tub usage policies and availability without notice. We thank you for your cooperation and understanding.

The laundry area is located in the Timber Lodge building, on the way to the Breakfast Room. Two coin washers and two coin dryers are available for guest use from 7:30 AM to 10 PM. Soap and softeners are available for purchase at the vending machine. Change is available at the Front Desk.

The Mountaineer Lodge has 6 designated pet-friendly rooms. These rooms are located in the Timber Building.

Pet Owners are asked to adhere to the "Dogs Can Stay Policy". A daily charge of $25 per pet applies.

As a Mountaineer Lodge guest, free shuttle service is available from the doorstep of the Mountaineer Lodge to the Lake Louise Ski Resort during the winter. Visit the Front Desk or call (403.522.3844) for confirmed shuttle times and locations posted above.

Ski Storage: The Mountaineer Lodge kindly requests that skis, snowboards, and poles are stored in our secure ski storage. The ski storage area is complimentary and available upon request at the Front Desk. Just ask for a key and locker number.

Ski Waxing Room: We know you want your gear tip-top so we have built a ventilated ski waxing room, located in the Timber Lodge building. This area is locked and available upon request through the Front Desk.

Feeling like a snack or a cool drink? Head on over to the Timber Building main entrance and on the right-hand side are the vending machines.

You can get change for the machines at the Front Desk. The machines take $1 and $2 coins.

There is no cash ATM on-site a the Mountaineer Lodge. However, you can walk across the street to the Petro Canada gas station and find one there.

Check out time is 10 am Mountain Standard Time

The Mountaineer Lodge has 6 designated pet-friendly rooms. These rooms are located in the Timber Building.

Dog owners are asked to adhere to the "Dogs Can Stay Policy". A daily charge of $25 per pet applies.

Engine Block Plug-ins are available in the parking spots around the side of the Lobby Building. These spots are on a first-come, first-served basis.

Electric Car Charging: There is no electric car charging stations at the Mountaineer Lodge. There is one at the Lake Louise Ski Resort.

The Front Desk is open 24 hours a day, every day to help make your stay exceptional.

No matter how small or large your request or question may be, please feel free to ask any of our team members. If we don't know on the spot, we certainly will find out!

Visit us or call 403.522.3844

Daily housekeeping service is not provided and limited service is available upon request. Please call the front desk before 1 pm and let us know when your suite will be vacant.

Our housekeeping team is happy to bring you additional towels, blankets, or amenities upon request. Come by and visit the front desk or call 1.403.522.3844 to reach the front desk.

Longer stays: Upon request service is available for guests staying more than 3 nights and includes a clean and tidy of your suite, replenishing of consumable amenities like coffee, soap, paper products. We will vacuum, wash floors as needed, and remove all garbage and recycling. Please put any used towels that are ready to be replaced in the bathtub or on the floor in the bathroom. Any towels that are not ready to be replaced, please hang up.

If you lose or forget something we will do our best to find it and return it to you.
Call the Front Desk at 1.403.522.3844

If you have found an item that belongs to someone else, kindly bring it to the front desk any time of day.

As a Mountaineer Lodge guest, free shuttle service is available from the doorstep of the Mountaineer Lodge to the Lake Louise Ski Resort during the winter.

Visit the Front Desk or call (403.522.3844) for confirmed shuttle times.

If there is something that you need or something that would make your day, we are only a text away!

Please get in touch with us at 1.825.602.5240

The weather in the Canadian Rockies will keep you on your toes! One minute its cool and cloudy and the next the clouds clear and it becomes warm and sunny. "Layering" your clothing is the best strategy for a great day in the mountains.

Get the weather forecast here

In an emergency, try to remain calm and dial 911.
If you see a fire, activate the nearest alarm by pulling on the alarm handle.

If you need medical help, dial 911

Please take the time upon your arrival to familiarize yourself with your room, your surroundings, and the location of fire extinguishers and fire alarms.

As well, please know where your nearest fire exit and stairwell are.

If you hear an alarm, take your room key card. Test the door for heat by touching the door before opening it If the hallway is safe, exit to the stairs. If you are unable to leave your room, turn off the air conditioner. Stuff the doors and cracks with wet cloths and/or towels. Please remove the drapes from the windows, phone the Front Desk 403.522.3844 to make them aware of your location.

Remain calm, dial 911

If you see a fire, activate the nearest alarm by pulling on the alarm handle.

Please call 911 directly for any medical emergencies you may have during your stay. Please do not call the Front Desk first.

Banff Mineral Springs Hospital 403.762.2222

The Mountaineer Lodge has established COVID-19 operating procedures, in accordance with the Province of Alberta regulations, to ensure the safety and health of our guests and staff.

Adherence to these regulations requires changes to our housekeeping service, breakfast, and hot tub use, and more.

View the Full Plan Here

While in your room, we recommend that you double lock your doors by closing the door tightly and engaging the deadbolt or security lock.

Use the peephole to identify visitors. All hotel staff wear name badges and can be clearly read.
Protect your room key card at all times and return them to the Front Desk when you check out.

Safety deposit boxes are installed in the Timber Building guest rooms (#1-#48). Please ask at the Front Desk if you have valuables that you would like secured.

If you are unfamiliar with the hotel, the area, or your room and would like some help, please contact the Front Desk by calling 1.403.522.3844.

Full Dine-In Breakfast Buffet available in the Breakfast Room

You are welcome to stay and eat at one of the many tables in the Breakfast Room. It is is in the lower level of the Timber Building which is across the parking lot from the Main Lodge where the Front Desk is located. Please ask our Guest Services team if you are in need of directions.

Adorning the walls of the Breakfast Room are hand-painted murals of the European mountainside. We are very proud of these murals and we invite you to dance between your breakfast courses.

Current Breakfast Hours:
Daily from 7:00 am to 10:00 am

*Breakfast is included in all hotel reservations. Hours are subject to change without notice.

Deluxe Continental Breakfast Menu

Station Restaurant
Available 7 days a week from 5 pm - 8 pm
Hours and days available are on the menu as well.
Call 1.403.522.2600 for dinner reservations or to order take-out.

Bill Peyto's Cafe - casual
7:30 am to 9:00 pm daily

Mountain Restaurant - casual
Open 7 days per week - hours vary

The Outpost Pub at The Post Hotel
Open on weekends form noon and weekdays from 4:30 pm

Trailhead Cafe
A short walk from the Mountaineer Lodge and a great place for breakfast, lunch, baked goods to go, coffee, and drinks.
Open 8 am to 5 pm

Laggan's Bakery
A short walk from the Mountaineer in the Samson Mall, this is Lake Louise's original coffee house and bakery. They also offer soup, salads, and sandwiches to grab-n-go.

Javalanche Cafe
Open daily across from the Samson Mall, a short walk from the hotel, for coffee and hot drinks.

Winter in the Alberta Rockies is beyond outstanding. We've curated all the information you need to plan your trip to explore the glistening snow-covered peaks, smooth alpine lakes, and forest trails in Banff National Park. Expect to include skiing, snowboarding, snowshoeing, skating, ice walks and more in your winter adventure.

Winter Activities

The Lake Louise and surrounding area encompasses every recreational adventure you need in your vacation destination. White water rafting, hiking, bird and wildlife viewing, canoeing, horseback riding, fishing, and all types of guided tours are available to mountaineers of all demographics. Just don't forget to visit the Banff Hot Springs!

Summer Activities

Take the most breathtaking mountain drive filled with incredible sights at adventures at every corner. Stunning glaciers, towering peaks, crystal blue alpine lakes and waterfalls are just a few of the gorgeous features along this famous route. We've gathered info on a range of ways to experience the Icefields Parkway.

Plan your Icefields Parkway adventure

Information on everything from World Cup Ski Racing to Christmas events, the SnowDays Festival, Torchlight Dinner and Ski, Easter at Lake Louise, and the exceptional Ice Magic Festival.

Lake Louise Events & Festivals

Three exciting January 2022 events are the Ice Magic Festival, SnowDays, Skijoring, and the Cardboard Sled Derby at Mt. Norquay!

Lake Louise equipment rental companies will get you outfitted for an exceptional day discovering the Canadian Rockies.

Pack light and let them help you with skis and snowboards, snowshoes and skates in the winter. In the summer, they will provide everything from bikes to climbing gear to bear spray and more.

Equipment Rentals Partners

Banff National Park hosts millions of visitors every year. They marvel at the emerald waters of iconic Lake Louise, explore hundreds of unique hiking trails, and drive beneath the towering peaks lining the Icefields Parkway. It also holds a riveting history that's worth hearing.

Learn more about Banff National Park

The backdrop of Lake Louise village is filled with views of several snow-capped mountains including Mount Temple (3,543 m / 11,624 ft), Mount Whyte (2,983 m / 9,787 ft) and Mount Niblock (2,976 m / 9,764 ft). Mount Whitehorn is home to Lake Louise Ski Resort which is visible from some of our rooms and suites.

The Lake Louise area is divided into two mini-communities; the village and upper Lake Louise. The main community, referred to as the village, is directly off the Trans Canada Highway and is where the Mountaineer Lodge is located. The Village has a small shopping area, Samson Mall, which includes restaurants, equipment rental shop, information centre, grocery and liquor store, and gift boutiques.

The other area, known as upper Lake Louise, is where the famous lake is located, as well as the Chateau Lake Louise, and many trailheads for hiking, and horseback riding.

About Lake Louise