Hotel Services Guests Appreciate Most
Our team is here to make your stay in Lake Louise as easy and enjoyable as possible, from the moment you book to the moment you check out. Front desk available 24 hours.
Front desk - open 24 hours
There are no phones in the rooms. Reach us any time through any of these channels.
Activity booking & trip planning
Our team knows this area well. Whether you're planning your first day or your whole trip, we can
help sort out the details. From passes and reservations to restaurant picks and what not to miss on
the drive to Jasper.
Shuttle schedules - Banff National Park passes - Jasper National Park passes - Transportation Info - Restaurant recommendations - Icefields Parkway sightseeing - The Robson Inn, Jasper - Best Western Plus, Valemount BC
Summer shuttle service
Getting to Lake Louise and Moraine Lake is easy with the summer shuttle service, even without a car or a parking spot. The shuttle connects the village to both lakes so you can focus on the scenery.
Summer shuttle seats must be booked in advance. Walk-on service is not available. Ask the front desk for help booking, or visit the Parks Canada shuttle page directly.
Keeping your stay comfortable
The practical details, so you don't have to ask.
Housekeeping
Guest laundry
Luggage storage
Lobby lounge
Frequently asked questions
Yes, someone is available around the clock. Since there are no phones in the rooms, you can reach us by calling, texting, emailing, or using the live chat on the website any time of day or night.
Yes. Summer shuttle seats to Lake Louise and Moraine Lake must be booked in advance. Walk-on service is not available. Our front desk team can help you book, or you can do it yourself through the Parks Canada shuttle booking page.
Absolutely. Our team can walk you through the highlights, suggest stops, and help you book ahead at our sister hotel The Robson Inn in Jasper or the Best Western Plus in Valemount, BC, often at a discounted rate.
Yes. Just drop your bags at the front desk and head out to enjoy your last few hours. We're happy to hold them until you're ready to leave.
Yes. The hotel has a guest directory where you can find answers to just about anything you might be wondering about your stay. View the online guest directory.
Washers and dryers are $2 each and require a 32 Canadian coin. Laundry detergent is available for purchase at the vending machine. Change is available at the Front Desk.
Ready to plan your stay?
Book direct and save 10% on all room types, any date. No questions asked.
Questions? Call 403-522-3844 or text us at 1.825.602.5240